AMOE

Alternative Method of Entry, or AMOE, is a no-purchase-necessary way to receive Sweeps Coins and enter sweepstakes promotions on SpinPals Casino. AMOE exists so every eligible player can participate in sweepstakes—without buying Gold Coins—helping the platform comply with sweepstakes regulations. It’s a legal safeguard and a practical option for players who want a free path to bonus play, prize eligibility, and potential cash redemptions.

How SpinPals’ Mail-In AMOE Works

SpinPals provides a mail-in AMOE that awards Sweeps Coins upon approval. Each approved mail-in request receives 3 Sweeps Coins credited to your Sweeps Wallet. To participate, you generate a Postal Request Code inside your SpinPals account, handwrite the request following the specified format, and mail it in a standard #10 envelope to SpinPals’ address in Manchester, New Hampshire 03108. One entry is allowed per envelope, and each request must include a unique Postal Request Code.

Step-by-Step: Submit Your AMOE Request

1. Sign up for a SpinPals account and verify your phone number if required.
2. Log in and generate a one-time Postal Request Code from your account Rewards or Promotions area.
3. Handwrite your request on plain paper following the format required in Clause 6.F. of the Sweepstakes Rules. Do not print or photocopy the form.
4. Include all required information listed below, sign and date the request.
5. Place the handwritten request in a #10 envelope, affix postage, and mail to the address below: SpinPals Casino Sweepstakes Requests Manchester, New Hampshire 03108
6. Keep your proof of mailing and the unique Postal Request Code. Mail only one request per envelope.

Mailing Guidelines and Required Information

To avoid delays or rejection, your mail-in request must be legible, handwritten, and contain all of the following:

• Full legal name, exactly as on your SpinPals account.
• SpinPals username or account email address.
• Full mailing address where you currently receive mail.
• Phone number tied to your account.
• Date of birth.
• The unique Postal Request Code generated in your account.
• A clear, handwritten signature and date.
• If a promotion requires a reference, include the promotion name or code.

Do not send photocopies, screenshots, or typed forms. One request per envelope, with a unique Postal Request Code for each mailed entry.

Eligibility, Account Requirements, and Geographic Restrictions

• You must be at least the minimum legal age in your state of residence, and no younger than 18. If your state requires an older minimum age, that rule applies.
• A SpinPals account is required to generate the Postal Request Code and to receive credited Sweeps Coins.
• AMOE is available only to residents of the United States, excluding Alabama, Arizona, California, Connecticut, Delaware, Idaho, Louisiana, Michigan, Montana, Nevada, New Jersey, New York, Tennessee, Washington, and West Virginia. Residents of excluded states and any individuals outside the United States are not eligible.
• Only one entry per envelope is permitted. There is no posted cap on how many separate, properly mailed requests you may submit over time, but SpinPals reserves the right to limit entries or withhold awards under the abuse policy.

Deadlines, Processing Timelines, and Entry Limits

• If a particular promotion has an entry deadline, your mailed request must be postmarked by the promotion’s end date to be eligible. Always check the promotion’s terms for specific deadlines.
• Typical processing for AMOE requests is up to 30 calendar days from the date of receipt, with many requests reviewed and approved within 7 to 14 business days. Processing time may increase during high volume periods or when additional verification is required.
• Each approved mail-in request results in 3 Sweeps Coins credited to your Sweeps Wallet. Credits appear in your account after approval, and you will be notified by email.
• Sweeps Coins credited via AMOE are subject to the same wagering and redemption rules as other Sweeps Coins—generally a minimum 1x playthrough before redemption, and no more than 20x, depending on the promotion. A minimum balance of 100 Sweeps Coins is required to submit a redemption request, and only one redemption is permitted every five days, up to 500 Sweeps Coins per redemption.

How Approved Entries Are Reviewed and Used

Submitted requests undergo manual review and security checks. Reviewers verify that the Postal Request Code is valid and unused, that the handwritten request matches account details, and that the submission complies with geographic and age requirements. Approved entries are credited to the Sweeps Wallet, and those Sweeps Coins can be used for:

• Play in eligible slots, table games, and live dealer games.
• Entry into prize draws or promotions that accept Sweeps Coins.
• Redemption requests once wagering and minimum balance rules are met.

SpinPals may withhold credit or reverse awards pending additional identity verification or if suspicious activity is detected.

Common Reasons for Rejected Submissions—and How to Avoid Them

• Illegible handwriting or missing information. Tip: Use clear block letters and double-check every field before mailing.
• Missing, invalid, or previously used Postal Request Code. Tip: Generate a fresh code in your account and include it exactly.
• Typed or photocopied submission instead of a handwritten letter. Tip: Handwrite the full request and signature.
• Postmark after the promotion deadline. Tip: mail early and keep your receipt.
• Mail from an excluded state or outside the United States. Tip: Confirm your eligibility before preparing the request.
• Multiple accounts or evidence of sharing requests between accounts. Tip: Use only one account and follow the rules.
• Fraud indicators or mismatch between account details and mailed information. Tip: Ensure your account information matches your government ID and mailing address.

If your submission is rejected, SpinPals will typically notify you by email with a general reason and next steps. If additional documentation is requested, respond promptly to avoid delays.

Fraud Prevention and Abuse Policies

SpinPals employs multiple fraud-prevention measures to protect players and maintain integrity:

• Identity verification and KYC checks when credits or cashouts exceed thresholds.
• Postal Request Code tracking to prevent duplicate or forged submissions.
• IP address, device, and behavioral monitoring to detect multiple accounts, sharing schemes, or abusive patterns.
• Reserve and recovery rights to withhold or cancel credits and prizes in cases of suspected fraud, account collusion, or bonus abuse.

Attempting to bypass the rules can result in account suspension, forfeiture of balances, and disqualification from promotions. The abuse policy is enforced to keep the sweepstakes fair for everyone.

Responsible Participation and Player Safety

Play within your limits and treat Sweeps Coins as promotional entries rather than guaranteed value. If you feel your play is becoming a problem, use SpinPals’ self-exclusion options, deposit and loss limits, or contact customer support for assistance. Always read the Terms and Conditions before participating, and remember that Sweeps Coins require playthrough and have redemption thresholds.

For help, contact SpinPals support via live chat in the app or by email at support@spinpalcasino.com.

Practical Tips to Speed Approval

• Generate the Postal Request Code and mail the request the same day to avoid code expiration.
• Handwrite clearly, include all required fields, and sign the request.
• Keep your account information current and consistent with your mailing address and ID.
• Retain proof of mailing and envelope receipts until the Sweeps Coins are credited.
• If a promotion sets a postmark deadline, mail early to allow postal transit time.

Frequently Asked Questions

Thank you for taking the time to understand AMOE. Follow the steps above, double-check your handwritten request, and contact support if you need help during the process. Terms, conditions, and eligibility requirements apply to all AMOE submissions and sweepstakes promotions.